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United States Postal Service (USPS)

Ombudsman - Postal Regulatory Commission

U.S. Postal Regulatory Commission

901 New York Ave NW, Ste 200, Washington, DC, 20268

Distance: 1429 Miles

(202) 789-6800


Service Details


An ombudsman is a neutral party who investigates consumer complaints. They work with both the consumer and the organization to resolve consumer issues and improve customer service.

Additional Information

The Commission is an independent agency that oversees the United States Postal Service (USPS). The Commission is responsible for:
* Price changes
* Service standards and performance
* Financial accounting and reporting
* Proposed nationwide changes in service

Consumer assistance includes:
* Accepting questions or complaints about a mail service issue
* Accepting appeals on a post office closure

Area Served



Phone Numbers

Type Number Hours
Main (202) 789-6800

Last Update


Other Locations

This provider does not offer this service at other locations.

Other Services or resources

This provider does not offer other services or resources at this location.

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