Programs that provide information and guidance for people who need to evaluate their aptitude, abilities and interests in order to choose a vocation or career and select the type of training that will enable them to obtain and progress in positions in the public or private sector that are productive and fulfilling.

Programs that provide opportunities for people to investigate their occupational interests through simulated job experiences such as role playing; career mentoring, i.e., pairing professionals and people interested in that occupation; and job shadowing, a work-based learning experience that allows a visitor to follow a host during a typical day (or other period of time) observing and asking questions about a particular career. Also included are police explorer programs, fire cadet explorer programs, and other similar groups which provide opportunities for youth who may be interested in pursuing a career in these fields as adults to gain experience in the area.

Programs that maintain lists of available employment opportunities that people who are searching for a position can access.

Programs that collect, classify and distribute information about specific topics or problems which requires wide dissemination. Included are specialized information centers and organizations that provide reference assistance for the public regarding a wide variety of general and technical areas. The centers generally offer copies or reprints or allow people to come to the facility to do research but usually do not provide telephone information or refer people to specific resources.