Programs that provide information that improves the public's understanding of living and working conditions and other factors that safeguard their health and prevent or reduce the risk of injury, disease, disability and premature death. Health education programs help people make informed decisions about matters which affect their personal health and the health of others. They inform the public of health and safety hazards, help people modify behaviors that compromise their health, encourage people to take advantage of early detection programs and provide information about treatment and rehabilitation options for people who have an illness, injury or disability. They also provide anticipatory information or guidance to help people deal with and understand specific medical procedures, being hospitalized or other necessary interfaces with the health care system.

Programs that provide information about medical research studies currently being conducted with human volunteers that test the efficacy of new drugs, new combinations of existing drugs, new dose schedules and routes of administration, and new ways of integrating multiple treatment modalities. Clinical trials may also assess new screening tests, evaluate the application of new diagnostic tests in choosing treatment regimens, evaluate supportive care methods, test the safety and effectiveness of medical devices, teach lifestyle changes or investigate options for improving the quality of life for people who have serious medical conditions.

Programs that maintain information about community resources that are appropriate for a specific target group or human services sector (for example, youth programs or addiction services) and which link individuals who are in need of specialized services with appropriate resources and/or which provide information about community agencies and organizations that offer specialized services.

Programs that provide information about specific health and health-related topics including diseases and conditions, birth control, alcohol and drug abuse, mental health, safety and other similar topics that interested individuals can access on a website or in person, or by telephone, email, chat, text or other communication channel. Information may be in a self-serve, browsable format (for example a web resource directory or library of audio recordings) or provided by live agents with expertise in the field.

Programs that collect, classify and distribute information about specific topics or problems which requires wide dissemination. Included are specialized information centers and organizations that provide reference assistance for the public regarding a wide variety of general and technical areas. The centers generally offer copies or reprints or allow people to come to the facility to do research but usually do not provide telephone information or refer people to specific resources.

Individuals who are generally between the ages of 18 and 25 depending on the ages that specific programs use for qualification.