Minnesota Department of Revenue
Ombudsman - Taxpayer Rights Advocate
600 Robert St N, St. Paul, MN, 55146
An ombudsman is a neutral party who investigates consumer complaints. They work with both the consumer and the organization to resolve consumer issues and improve customer service.
If you have trouble resolving a tax issue with the Department of Revenue and have exhausted all other administrative remedies, the Taxpayer Rights Advocate may be able to help.
The advocate will listen to your problem, examine your situation, check department records and discuss your complaint with you. If you need a person to assist you, or if the department is being unresponsive, they can step in to help. Sometimes the help might be simply to connect you with the right person in the department's appropriate division.
|Toll Free||(800) 657-3666|
This provider does not offer this service at other locations.
Other Services or resources
Taxonomy Terms Used: Clicking a taxonomy term from the list below launches a new search.
DD-1500.4150-800State Government Complaints/Ombudsman Offices Definition
Programs such as governmental, departmental or nonprofit ombudsman offices that provide assistance for people who want to register complaints about or have other issues which relate to the activities, actions or lack of action by public officials or civil service employees in state government offices or the agencies they regulate and/or fund. Also included are programs that handle complaints about the availability and quality of state government services. The program provides an objective, neutral and independent review of complaints; offers reasonable remedies when complaints are substantiated; and uses information from the complaints and the investigations they trigger to identify and resolve problems within the agency or department and improve services.
DT-8400.8700Taxpayer Advocate Services Definition
Programs that provide advocacy services for people who have an ongoing tax issue with the IRS or other tax collection agencies that they have been unable to resolve through normal procedures. Included are agencies within the IRS or other tax collection agencies tasked with this responsibility and independent organizations that offer this form of assistance.
FP-0500.3300Individual Advocacy Definition
Programs that intercede on behalf of individuals to help them establish eligibility for or obtain needed services when they have been denied benefits or services for which they are eligible, when they need assistance to communicate their needs to a service provider or to otherwise effectively represent themselves, or when they have a complaint about a service. Individual advocacy attempts to reach equitable settlements without resorting to litigation and seeks to meet individual needs without attempting to change social institutions.
TD-6600.8000State Officials Offices Definition
The offices of individuals who have been appointed or elected to a state public office for a specified tenure and who are thereby in a position to exercise that portion of the sovereign functions of government that are conferred on that office.
YB-9000Young Adults Definition
Individuals who are generally between the ages of 18 and 25 depending on the ages that specific programs use for qualification.