Programs that ensure that physical spaces (including buildings, parking lots, sidewalks, parks and other areas that are used by the public) are safe and free from obstacles which prevent access by people who have disabilities; that technologies (including software applications and operating systems, Web-based information and applications, telecommunications products, video and multimedia products, and commercial products such as information kiosks, calculators and fax machines) have features which support accessibility; and that enhancements which improve accessibility are implemented wherever possible. Legislation mandating accessibility for people with disabilities includes the Americans with Disabilities Act (ADA) of 1990 (which took effect in 1992), the Architectural Barriers Act (ABA) of 1968, and the Rehabilitation Act (which was amended in 1998 to require Federal agencies to make their electronic and information technology accessible to people with disabilities).

Consumer controlled, community based, cross disability, nonresidential agencies designed and operated within a local community by individuals with disabilities that provide an array of independent living services. All CILs provide five core services: information and referral, independent living skills training, peer counseling, individual and systems advocacy and transition. In addition, many CILs also offer transportation services, mobility training, personal assistance, housing and home modifications, recreation services, vocational programs, assistance in obtaining assistive technology equipment and other individualized services designed to increase and maintain independence.

Organizations that support the passage and enforcement of laws or other social measures that protect the rights of people who have physical, mental, developmental or learning disabilities and maximize their ability to enjoy the same opportunities, resources and privileges as the mainstream population.

Programs that use any of a wide variety of materials to educate the public about issues that relate to a particular field or topic.

Programs that provide assistance for organizations that are in the process of implementing the Americans With Disabilities Act (ADA) and have questions regarding its requirements.