Programs that pay for or provide cellular phones, i.e., electronic devices that are used for mobile telecommunications (mobile telephone, text messaging or data transmission) over a cellular network of specialized base stations known as cell sites. Also included are programs that furnish smartphones, i.e., mobile phones with advanced capabilities such as Wi-Fi and e-book reader features that function more like miniature computers with phone capabilities. Some programs limit their cell phone provision service to special targeted populations such as victims of domestic abuse or others in vulnerable situations who are authorized to use the phones in emergency situations only.

Telephone companies and wireless service providers that offer their services at below normal rates for people who meet age, disability, income, need or other requirements. Telephone equipment and/or cell phones may also be provided.

Programs that publish and distribute directories of agencies that provide human services for residents of the community and/or resource lists. Included are programs that produce directories/lists that focus on a specific geographical area, service category or target group as well as those that produce a comprehensive directory of all community resources.